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IMEC

 •  August 30

Written by Steve Schiera, IMEC Regional Manager Net Promoter Score (NPS) can be a valuable tool for measuring customer satisfaction, increasing customer lifetime value and reducing customer turnover. The happier your customers are the more referrals you will get and the more successful and profitable your business will be. Because loyalty is so...

IMEC

 •  August 25

Written by Jim Dunbar, IMEC Marketing Coordinator How much to do you know about your current market position? How are you gaining knowledge about the marketplace to launch a new product? What about expanding your current product line into a new market? Maybe you even want to diversify into several new markets. There are numerous reasons you should...

IMEC

 •  July 10

Written by Roger Shrum, IMEC Regional Manager Recently in conversation with manufacturers I have fielded questions about Total Productive Maintenance (TPM) and what it might do for their business. It is eye opening for me to realize many manufacturing leaders are unclear about TPM and how it serves as a strategic element of the robust Lean program...

IMEC

 •  July 5

Written by Scott Czysz, IMEC Technical Specialist “10 Commandments of Facility Layout” has more punch, but when it comes to facility layout, very little is written in stone. Compromise is needed almost every step of the way; this does not mean there should not be a structured approach to facility layout and design. In fact, a structured approach is...

IMEC

 •  June 21

Written by Mary Hallock, IMEC Technical Specialist and TWI Certified Trainer Training Within Industry (TWI) is a proven job training methodology that has been implemented successfully by companies for decades. Given the challenges of today’s skills gap, it is critical to have systematic approaches to train and retrain staff. Yet, we hear plenty of...

IMEC

 •  April 10

How do you use employee engagement to retain key employees? Written by Ashley Beaudoin, IMEC Technical Specialist and HR Specialist As manufacturing advances, companies report sizable skill gaps. The need for a qualified skill set is essential for success. In order to keep a business growing, qualified candidates need to surface while key employees...

IMEC

 •  March 28

Reduce injuries and improve management of Workers’ Compensation across the organization Written by Lori Amerman, IMEC Operations Coordinator and OSHA Authorized Trainer In my 20 years in Occupational Safety and Health Management, I have had the pleasure of learning from a variety of experts, employers and employees as they share their Workers’...

IMEC

 •  February 22

Written by Gretchen Clifton, IMEC Technical Specialist The new ISO 9001:2015 standard places more emphasis on understanding our processes; how they impact our business from an individual process standpoint as well as how they integrate with other processes. The key to success is creating processes that are efficient and effective, integrate well...

IMEC

 •  February 7

Written by Emilia Linardakis, Managing Partner – Language Advisors Network Group Manufacturing is one of the most lucrative industries in the U.S. and there are about 251,857 manufacturing firms currently in the United States. Due to migration patterns, language and cultural diversity are becoming a theme in the majority of the workplaces. The...

IMEC

 •  January 25

Written by Ryan Langdon, IMEC Regional Manager If you are wondering how another year has seemed to slip by so quickly, don’t worry, you are not alone. If you are worried that you have gotten off to a late start setting goals and direction for your organization; you are not alone there either. Most organizations delay planning and goal setting due...