Quality Digest

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Quality Digest

 •  April 20

The great surprise for people with good ideas is the gap between how an idea feels in their minds and how it feels when they try to put the idea to work. ADVERTISEMENT When a good idea comes together, it feels fantastic. Good ideas often come with a wave of euphoria, a literal dopamine high, and we’re joyously overwhelmed by it. It’s natural in...

Quality Digest

 •  April 19

Grace Swanson, vice president of human capital at Accumold, a leading micro-molding plastics injection company located just outside Des Moines, Iowa, knows the field of standards well. Her company has certifications in ISO 9001 for quality management, ISO 14001 for environmental management, and ISO 13485 for medical devices. She believes that ISO...

Quality Digest

 •  April 19

By 2025, nearly 25 percent of the U.S. population is expected to be 60 years of age or older. With this demographic preparing to exit the workforce and enter retirement, what can be done to retain their knowledge and pass it down to the next generation of employees? After all, a good portion of the knowledge that our “employee elders” possess is...

Quality Digest

 •  April 17

An appropriate amount of good failure (early) can eliminate bad failure (late) I have been thinking a lot about why innovation fails. Not about why supposedly innovative new products fail, because there are multiple reasons for that. A product could be too early or too late in the market window, or it could simply have the wrong pricing or...

Quality Digest

 •  April 17

Including the big enchilada, managerial indifference Here’s a quick rundown of what we covered in part one of our list of top 10 mistakes to avoid when using statistical process control (SPC): training everyone, charting everything, segregating control charts from manufacturing, “pinching” the SPC coordinator, and using SPC because it’s a “good...

Quality Digest

 •  April 17

Without a big picture, all the goals in the world make little difference This is the next secret in our series, “The Secrets to Success You Don’t Know That You Already Know ” at The Practical Leader. Here we’re going to talk about Secret No. 4: Don’t Set Goals. ADVERTISEMENT You’ve probably heard of that famous Yale research study, the one in 1953...

Quality Digest

 •  April 13

The cost of ineffective corrective action can be astronomical when you consider the monetary and reputational impact of delayed problem-solving. On a small scale, repeat problems—even minor errors—send a message to customers that you just don’t care to get it right. ADVERTISEMENT And when poor problem-solving leads to more significant quality...

Quality Digest

 •  April 13

There are many ways to fail an SPC implementation, but yours doesn’t have to be one of them A s you think about your organization’s manufacturing quality efforts—what you’ve overcome and what you hope to accomplish in the future—there is something you need to know. ADVERTISEMENT You: What? Who? Me? Me: Yes, you. No matter how long you’ve been...

Quality Digest

 •  April 11

During this past Friday’s episode of QDL, we presented two great interviews, both revolving around standards and certification, plus a piece about analytics, and a lively off-script about the responsibilities of media companies like Facebook when it comes to protecting user data. Here’s a closer look at what we discussed: Interview with Scott Paton...

Quality Digest

 •  April 11

ADVERTISEMENT Your company leadership team just issued a corporate goal (aka mandate) of reducing defects to fewer than five per million units made. This goal is coupled with a need to reduce manufacturing costs by 10 percent while meeting new good manufacturing practices (GMP) or ISO standards. Oh, and you have four audits coming up in the next...