Lean Enterprise Institute

Lean Enterprise Institute
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Lean Enterprise Institute

 •  December 7

“A bad system will beat a good person every time.” These sage words from W. Edwards Deming, sum up what many healthcare leaders face on a daily basis: bad systems working directly against the ability to deliver quality outcomes for patients. For decades, industry has turned to lean principles and methodologies to help retain their competitiveness...

Lean Enterprise Institute

 •  November 30

I say this because in my decades of experience with lean I have always found that with every lean conversion, the thing you are trying to transform is the people. Unfortunately, I think that most companies that start down the lean path don’t see it this way. Their leaders tend to understand lean as a cost reduction program, which will help them...

Lean Enterprise Institute

 •  November 28

Lean quality. Well that’s a novel idea… But it’s not as simple as it may sound. How do you lean out a quality approach that can work on the shop floor (maybe even compatible in a healthcare environment as well)? How does it look? What should you include? Throughout my career in manufacturing there has always been at some point a concerted push to...

Lean Enterprise Institute

 •  November 16

I remember a while back endless debates about whether Toyota was abandoning pull because rather than using parts bins along the lines for operators to pick items, some plants were moving to kitting – preparing kits of parts for assembly. Then some lines weren’t. Then some were doing half-and-half.
Then Toyota’s French plant started running three...

Lean Enterprise Institute

 •  November 16

The lean journey of Barcelona-based bakery cafe chain 365 began in 2005. Twelve years later, the organization has expanded over tenfold. Their journey is outlined in the new LEI book, The Lean Bakery, by 365 founders Juan Antonion Tena and Emi Castro. In their first interview with The Lean Post, Leo and Agus Tena, children of the authors, describe...

Lean Enterprise Institute

 •  November 14

Kata. It's a wonderful practice that gives us a scientific method for hitting our goals and building a robust lean culture. Yet LEI faculty Beth Carrington has seen too many leaders make a critical mistake that can undermine their Kata efforts at the roots. Today she shares that mistake and how we can avoid it. Let’s start from the ground up. What...

Lean Enterprise Institute

 •  November 12

Dear Gemba Coach, I would really appreciate your perspective on the following: (1) When should we do an A3 for something vs. when would it be appropriate to just use an idea board? (2) What is the difference between a problem and an idea? I remember a while back endless debates about whether Toyota was abandoning pull because rather than using...

Lean Enterprise Institute

 •  November 9

We hear it over and over: there is no set length of time for a full lean transformation to occur. One thing is for certain, though: it takes a very long time. But in some industries, like healthcare, time is a luxury they can't afford. The need for lean in healthcare organizations is very real, and with millions of patients and billions of dollars...

Lean Enterprise Institute

 •  November 7

Photo courtesy of http://grandrapidsfd.com Brad Brown had no lean experience when he joined the Grand Rapids Fire Department (GRFD) in 2003. But as the Great Recession went into full swing and budgets were slashed, he discovered lean – and realized it was just what the GRFD needed to weather the recession. This is his story: What was the current...

Lean Enterprise Institute

 •  November 2

Improving the work is difficult, if not impossible, without suggestions from those who actually do the work. But in many companies, getting the workers to submit suggestions is a constant struggle. What could be the root cause(s) of this problem? Two lean practitioners weigh in with their thoughts. Gavin Martin (Executive Director - Strategic...